Shipping and Delivery
At Freakewency, we are committed to delivering your orders as quickly and securely as possible. Please review our shipping and delivery policy below:
Processing Time
- Orders are processed within 1-2 business days from the date of purchase.
- You will receive a confirmation email or WhatsApp message once your order is confirmed and shipped.
Estimated Delivery Time
- The estimated delivery time for most products is between 7 to 12 days from the date of shipment.
- Delivery times may vary depending on your location, and we strive to provide timely service.
Shipping Charges
- All prices on Freakewency include international shipping charges, so you won’t be surprised by hidden fees at checkout.
Tracking Your Order
- After your order is shipped, you will receive tracking details via WhatsApp or email.
- You can use the tracking number to check the delivery status on the courier’s website.
Delays
- While we aim to meet our estimated delivery times, external factors such as weather, holidays, or courier delays may affect delivery.
- If there are any significant delays, we will inform you via email or WhatsApp.
Lost or Damaged Products
- In the unfortunate event that your product is lost or damaged during transit, please contact us immediately.
- We offer store credits for any verified issues with your order.
Contact Us
If you have any questions or concerns about your order, please reach out to us through:
- Email: support@freakewency.com
- Contact Form: Available on our website.
Thank you for choosing Freakewency! We appreciate your trust in us and are committed to providing a great shopping experience.